How
long does it take to set up an account?
Orders
can be set up in less than 5 minutes
but not greater than 24 hours. We
have a 99.9% uptime guarantee and
the first month of hosting is free
for you to try us out.
How
much do you charge for domain registration?
We
can register your .com, .net.,
.org, .biz, .info, or .us, domains for
$11.95 per year,
this price includes many free domain
add-ons which will be set up
when you register your domain.
Can
I host international domains?
Yes,
we currently have clients that use
.ca, .il, .tc, .nu, .co.nz, .com.au and many
other international domain names which all come with free
features.
Do you allow adult content ?
Yes,
As long as it is legal in your state or country. All models must
be 18 years and over.
Do
you offer NT or UNIX plans?
We
offer UNIX web hosting accounts
(Red Hat Linux). We
do not handle Windows on any machines
due to its overall instability and
obsessive cost for licensing.
How
do I access my Cpanel control panel?
You
can login to your Cpanel control
panel at http://yoursite.com/cpanel
where "yoursite" is your
own domain name.
What
are the nameservers for the current
machine?
Primary
Nameserver: ns9.fatnetwork.net
Secondary
Nameserver: ns10.fatnetwork.net
How
do I FTP into my account?
First
you must obtain an FTP program such
as Cute FTP or WS_FTP. Once
you have an FTP program, type in
"yourdomain.com" as the
host address. Supply your username
and password in the according fields.
Once logged in, you have complete
access to your account.
Is
there a manual I can reference to
use Cpanel?
Yes,
access it by clicking
here
Where
are my statistics?
Click
the report button after logging
into Cpanel and hit the Webalizer
option. This will open a new window
to Webalizer with all your statistics
for that domain.
What
is the full path to my cgi-bin?
/home/username/public_html/cgi-bin
Which
folder do I load my web pages to?
You
should place all of your web documents
in the public_html directory.
I
keep getting errors when trying to
publish with Frontpage?
The
most common problem is not using
the full url when uploading your
site. Make sure you use the entire
http://www.domain.com in the address
you are attempting to publish to.
Can
I have CGI outside of the bin?
Yes,
CGI will function in the public_html
folder.
What
version of Perl comes installed on
your servers?
Perl
5.6.1.
What
version of PHP comes installed on
your servers?
PHP
4.1.2.
What
version of MySQL comes installed on
your servers?
MySQL
3.22.46
What
is the correct path to Perl?
/usr/bin/perl
What
is the correct path to sendmail?
/usr/sbin/sendmail
I've
uploaded my site and still see "placeholder
for ..."?
You
are still seeing the default index.html
page set up when you ordered your
hosting plan through us. Make sure
to delete that old index.html page,
then your site should resolve correctly.
How
long does it take for my DNS changes
to update world wide?
Normally
you can expect to see your web site
DNS to change within 24 hours once
you have made the modifications
at your registrar. However, we have
seen it take up to 7 days in some
cases where registrars and ISPs
are a little slower.
Why
isn't my SSI working?
In
order for SSI to be executed, you
must rename all of your web pages
to .shtml rather than .htm or .html.
This solves the majority of SSI
errors.
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